Unless you live on a remote island, disconnected from the rest of the world, chances are that you have experienced membership marketing in one way or the other. Remember the golf club membership that you bought or the holiday time-share membership that you paid for but never actually used till date? Or, you may be a member of a professional association that promises a host of benefits to its members. Whatever the niche or reason for joining, membership sites are hot and clever entrepreneurs use membership marketing to real them in and get them to join every single day.
Membership marketing encompasses a whole range of marketing techniques starting from acquiring members, building up a critical mass of quality members, continuously engaging them into the product or service offerings and enticing them to help grow and expand the member base. For example, some marketers employ company loyalty programs or frequent flyer clubs so that they can increase their member base and reward their current members as well.
So you can take a leaf out of their book and hire someone of similar caliber like a PR manager or CMO to look into the daily affairs, which you can read about a reputed CMO called Jenkins from his website https://jenkinsjames.com/.
One thing is certain though, the success of the membership depends on how well the programs are able to connect to the customer, sustain their interest and ultimately delight their customers. Membership marketing is no longer a guessing game. Instead, one has to understand their targeted market and do what they canto entice those members to join. In additon, owners of membership organizations and sites have to continually improve their offerings to keep their members coming back for more.
There are plenty of quality consulting agencies who employ tried and tested statistical methods and consumer behavior analysis techniques that can help a company or association to streamline their membership program, help better understand the changes in the customer’s needs and ensure that the momentum of growth is not lost. Membership marketing consultants can also help with strategies for increasing the renewal rates and also sustainably maximize the average revenue per member.
The key to making membership marketing work is to identify how this product or service fulfills a specific need or offers some significant value to the target customer and highlight the same. For example, a local tennis club can market its memberships by showcasing the fact that apart from the excellent courts and equipment, they also add in value by providing a mini library and play area for the kids and a lounge area to chill out. But acquiring members is not the end of the story; any complacency can lead to the members quickly losing interest, resulting in lowered renewals.
In conclusion, membership marketing is hot and if you’re really looking for a way to boost your profits, you should consider jumping on the membership marketing bandwagon. By doing so, you will take hold of a viable market and get your share of the pie.Good luck!